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Going to the spa shouldn’t be stressful. So why worry? Here are some basic rules of spa etiquette. Reading these basics may help you know what to expect and help you feel more at ease so that you can comfortably enter our serene atmosphere.

CANCELLATION POLICY

cancellation policy for spaWe require 24 hours notice to cancel an appointment, and a credit card number is required to hold a reservation. Group reservations of 3 or more people require cancellation 48 hours in advance. Appointment changes or cancellations must be given by phone during our regular business hours at least 24 hours in advance to avoid any charges for your appointment. Missed appointments will be charged in full to the credit card with which they were held; appointments canceled within the 24-hour window will be charged 50% of the service price.

LATE ARRIVALS

late arrivals to spaPlease arrive no later than 10 minutes ahead of your scheduled appointment. This time allows for a stress-free check-in and a few moments to relax in the spa. To accommodate every guest at A Better Me, we may shorten appointment times due to late arrivals. 

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